Fleur Féroce, Inc. doesn’t accept cancellations

But please contact us if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads 
• Intimate items (for health/hygiene reasons) •
• Items on sale

Returns and exchange details We prefer not to accept returns and exchanges, however….

Contact us within 5 days of delivery [Proof required]

Ship items back within 10 days of delivery [Proof Required at your expense]

If for some reason you are not happy with your order, please let us know as soon as possible. we will be happy to exchange or refund an item, less shipping, restocking and handling charges. Free shipping items refund minus shipping and restocking and handling charges .

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Return Policy on Patterns

Due to the nature of sewing patterns, we do not allow exchanges or returns once the item has been shipped. If you wish to make changes to your order, please contact us immediately, so we can adapt your order prior to shipment.

Pattern Usage

Fleur Feroce, Inc.patterns are sold with a product license for 5 garments. This licensing is for individual and custom work only, and does not allow for mass production or large scale commercial applications.

Patterns may not be reproduced for the purpose of sale, loan, or gift to another party. E-Pattern files may not be shared, and are for personal use by the purchaser of the file only. These actions are a violation of copyright protections.